No fridge, no repairs, and no refunds. Now my water & ice maker is working again but now the ice dispenser door isn’t closing all the way after dispensing ice (unit was replaced). When considering the cons of kitchen appliances, most of them are personal to the consumer and relevant to their situation. Listen to what people say about LG service here. The system itself spans the full width of the fridge, and as the product name suggests, glides smoothly out on command. 4-Door French Door Refrigerator. My suggestion to you is stay away from a company that won’t replace or refund you when you get a LEMON. Sadly, this is where the LG LMXS28626S (potentially) falls down. If you’re dead set on a large French door refrigerator with an ice maker and water dispenser then the Maytag MFI2570FEZ comes well recommended. Please try again later. No one tests refrigerators like we do. Tech said the compressor was dead, order a new one and 4 weeks later came to install. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel. I have ask them for a refund without any luck. Finally, the day came, and I was told by the Sears repairman that they are not authorized to do LG warranty work. The lady at LG told me to contact Sears Repair for service. I bought a model LMXS27626 LG refrigerator in May 2017. LG said tech had to call and escalate, I could not even though I had the paperwork saying it was unrepairable. Presidents' Day Savings. According to the owner’s manual parts are covered for seven years and … My husband sat around all day waiting on someone to show up to repair the refrigerator (because they didn't have a definite time a repair technician would stop by). My fridge died after 5.5 years, no cooling. I will soon publish the lawsuit that I have obtained off the Pacer website, so that people would read and know what kind of false advertising is going on with these fridges. It is junk. The LG LMXS28626S is a large unit (H 70 inches x W 36 inches x D 34 inches) and needs a good-sized kitchen to put it in. Six months later the in door icemaker failed. The dispenser itself easily fits large glasses, water bottles and even a pitcher underneath the nozzle which is perfect for summer barbeques or dinner parties. Reviewed in the United States on October 2, 2018. Despite the far cheaper price tag it does come with more than adequate storage and even its own climate-controlled deli draw in the fridge. The LG LMXS28626S refrigerator is a sleek French door appliance that offers just under 28 cubic feet of storage space, making it a good choice for larger families. Put in new compressor and found there was a leak in the system. The second time it failed they replaced the entire icemaker module because LG found a design fault in the original design. It has been reported that faulty units will usually fail after 2 to 3 years of use. This drawer is like a fridge within a fridge. They supposedly arranged (via telephone) for a repair company in our area to come by and service the refrigerator. With 28 cubic feet of space (18.6 cu. While the freezer has a simple two drawer storage system, the fridge comes with four shelves, one of which is foldable, and a “Glide & Serve” drawer (more on that shortly). A trusty repairman told me the compressor is cracked and freon has gradually leaked out of it. We have bought an expensive LG fridge in 2017, they give a 10 year warranty. They will not mend their ways until the Big Boys like Best Buy and Ammy refuse to sell them because they are defective out of the gate despite their big price tag. And, even with a class lawsuit - they will settle, get attorney fees and you will get pennies on the dollar. I started researching and found that LG uses inverter compressor which is supposed to be more efficient and reliable because it has less moving parts, except that it's not more reliable, it's less. Life IS NOT good with LG. Samsung's model has 28.5 cubic feet of total storage space, with 18.4 … For some reason, that light does not extend to the bottom draw of the freezer so keep this in mind when organizing your food. The height and width are standard for such a refrigerator, but the depth could mean the appliance protrudes somewhat from your worksurfaces. The Bad The icemaker is designed to take up less … Ft. 4-Door French Door Refrigerator - Stainless Steel. It took LG almost a week to send somebody to do the initial diagnosis. Not worth the trouble. It is now useless. Disabling it will result in some disabled or missing features. I went with the LG brand as I have heard they are a good brand and last. The technicians have come 4 times so far, they have replaced the condenser three times, the compressor - 1 time, it still does not work. The repairman charged me $99 plus tax for the house call. Yes, the appliances are covered by a lengthy warranty, however a brief search of customer reviews suggests that not only can LG take a significant amount of time to send an engineer to fix the problem but they replace the broken units with the same defective parts that were installed in the first place, meaning further failure in 2 to 3 years. We are improvising with a little "dorm" refrigerator and they are not doing ANYTHING to remedy this situation. However, it would benefit greatly from a drip tray as any overflow or spillage simply runs down the front of the fridge on to the floor. Two weeks later, nothing resolved, no calls or response form Executive Services. Message sent, no response. Read helpful reviews from our customers. They usually range from $628 to $1,500. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Reviewed in the United States on July 3, 2018. Get performance ratings and pricing on the LG LMXS28626S refrigerator. Our 3 y.o. This model has it says a dual ice maker, but it is really just the icemaker in the door and you can dump the ice in the door manually into the tray for ice in the top freezer under it. Now after losing all these hours on the phone & leaving work early I still have problems. LG’s PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style. I purchased this refrigerator in the end of October 2018. https://www.lg.com/us/refrigerators/lg-LMXS28626S-french-4-door-refrigerator My LMX28988ST /04 broke down (purchased Oct 2012). Despite the mid-range price tag (around $2000) it comes with high-end features both inside and out. LG bottom freezer refrigerators are slightly more expensive. Review of LG LMXS28626S 28 cu.ft. However, picking something that has extra features and large capacity … The bottom one is bigger. THESE THINGS DO NOT WORK. ft. for almost the same price. Best Buy came out and repaired it. We will NEVER, I repeat NEVER purchase another LG appliance or anything else that LG owns, because they have been very apathetic about our situation and doesn't care that we've lost a lot of food that was in the refrigerator and freezer. So, if you shouldn’t buy the LG LMXS28626S, what are your best refrigerator options? To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. The glide and serve drawer is one of our favorite features of the LG LMXS28626S and is located at the bottom of the fridge. According to the owner’s manual parts are covered for seven years and the compressor for ten but not the labor. Disclaimer: we may receive commissions from purchases made via our links at no cost to you. Ft in the freezer) there is more than enough room for your groceries. All the appliance repair places say they will not work on them. "Sandra" of ES said, no problem, she could make the referral happen, would call "tomorrow" and the problem would be resolved. LG will not sell us parts. LG LMXS28626S - refrigerator/freezer - french style - freestanding - stainless steel overview and full product specs on CNET. Just do not buy it. Ft. 4-Door French Door Refrigerator with Internal Water Dispenser and Icemaker - PrintProof Stainless Steel. LG LMXS28626S 28 Cu. Having a refrigerator at home is not a luxury but a necessity. Reviewed in the United States on February 24, 2019. But not just this model, many different LG refrigerator models have suffered from the same problem. Find helpful customer reviews and review ratings for ICEPURE ADQ747935 Replacement for LG LT1000P, MDJ64844601, Kenmore Elite 9980, ADQ74793501 LT1000PC ADQ74793502, LMXS28626S, LMXC23796S, LFXS26973D Refrigerator Water and LT120 Air Filter, 3PACK at Amazon.com. You can still see all customer reviews for the product. Finally LG customer service said they would try with my paperwork to escalate to level II. Both the fridge and freezer come with LED lighting to ensure full visibility when raiding the kitchen for a midnight snack. My husband has contacted LG customer service on numerous occasions. LG Refrigerator reviews, ratings, and prices at CNET. LG repair sent A&E Factory Repair out to fix it. In August it stopped working again, and since August we are without a fridge. What's worse about this situation is that we own two of LG's refrigerators. It isn’t without its problems, (it appears most models of any brand that come with an ice/water dispenser have issues of some kind) and is slightly smaller than the LG at 25 cu. In December the ice & water dispensing started taking 5-10 secs before dispensing. Reviewed in the United States on July 3, 2018. The Good The LG LMXS30786S is a good looking fridge on the high end that offers plenty of useful features and solid cooling performance. Read helpful reviews from our customers. For almost 6-months after they had been working on it the ice maker wasn’t working. Please make sure that you are posting in the form of a question. ft in the fridge and 9.2 cu. LG have installed their trademarked ThinQ smart technology in this appliance. Top subscription boxes – right to your door. LMXS28626S by LG - 28 cu.ft. The most affordable LG refrigerators are top freezer models. The lack of service is unacceptable and the absolute worse experience we've ever faced with any purchase, large or small. We still had to pay for the service call. (37) $1,999.99. The estimate came out to over a thousand dollars and Sears would need to contact LG before any work could be done or I could pay the full amount and try to get reimbursed for the parts than came under warranty. We're going to tell everyone we know, don't purchase LG appliances or anything that has LG's label attached to it. This fantastic looking stainless-steel French door refrigerator comes with a “print proof finish” that ensures fingerprints and other unsightly marks are kept to a minimum and that the exterior is easily cleanable with a dry cloth. Reviewed in the United States on August 8, 2015. He gave me a 10% coupon and told me I could recover my house call bill by buying a new refrigerator from Sears that cost a $1000 and up. My previous fridge was a side by side and a Maytag, but it junked out on me. User rating, 4.5 out of 5 stars with 811 reviews… My LMX28988ST /04 broke down (purchased Oct 2012). Ft. 4-Door French Door Refrigerator - Stainless Steel Visit the LG Store. Found the leak in the yooder loop (inside fridge) which is repairable. Got a repair estimate today for $1,200 and he said we had to buy the parts ourselves. We have lost most of the food in our refrigerator over the last 2 days. It'll hold all my groceries. Shop for lmxs28626s at Best Buy. When my husband spoke with a customer service representative, he was told that the local company would contact him. Rated 4.6 out of 5 stars based on 797 reviews. Your price for this item … It's true! LG change your name! There is a second freezer as well under it. : LMXS28626SCondition:Open-BoxLG LMXS28626S 27.8 4-Door French Door Refrigerator - Stainless … LG is apparently unmoved by lawsuits - they are facing one now in 2019 and they lost a similar one in 2014 with no change in their lousy quality or service. He has spoken with customer service on numerous occasions. I would have been better off if it had been a one year warranty, because then I could get the local appliance company I use to order the part and just replace it. LG 28CuFt Ultra-Capacity 4-Door French Door Refrigerator 2-year Manufacturer's WarrantyFingerprint and Smudge Resistant FinishLG SmartThinQ® TechnologyDouble Freezer DrawersSlim SpacePlus® Ice … I paid more for that refrigerator than any I have ever owned, and cheapo refrigerators I bought from Walmart lasted five years – three years longer for a fraction of the price. Kitchen size, financial constraints, food preferences and so on. After … Only LG … LG … Called A&E and they could not contact tech. We have had our LG french door refrigerator for 5 years. From its “print proof finish” exterior to the customisable interior that can hold even the largest items from your shopping bags, the LG LMXS28626S, appears to be ideal for those who prefer fresh produce over frozen goods. In April of this year it stopped cooling and freezing. It comes with French doors in stainless steel but lacks the fingerprint-resistant coating, making it more difficult to keep clean and a little more prone to scratching. I did not buy this through Amazon but my experience may save someone from an aggravating experience. Until now. I am junking it and buying a new Whirlpool because LG tries to wear you down when you try to collect on their comical ten year warranty for their compressor. More weeks of calls and my claim was moved over to "Executive Services". Despite this appliance having great aesthetics, fantastic practicality, cavernous storage space, and modern features, the increased possibility of this refrigerator breaking down after only 3 years makes buying a LG LMXS28626S a risky purchase. User rating, 4.7 out of 5 stars with 37 reviews. The LG LMXS28626S refrigerator is a sleek French door appliance that offers just under 28 cubic feet of storage space, making it a good choice for larger families. The diagnosis was it's the compressor. Reviewed in the United States on June 7, 2019. Finally bought a new french door fridge. It boasts many of the same features as the LG but using different names such as “fingerprint resistant stainless steel” and “Wide n Fresh Deli drawer”. The all-new LG LMXS30786S (MSRP $3,499.99) is … We paid $2,000 plus for it. We cannot get anyone to work on it. Ft. 4-Door French Door Refrigerator - Stainless... © 1996-2021, Amazon.com, Inc. or its affiliates. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. LG - 27.8 4-Door French Door Smart Wi-Fi Enabled Refrigerator PrintProof - Stainless steel Model: LMXS28626S SKU: 5968400 User rating, 4.5 out of 5 stars with 811 reviews. LG’s PrintProof fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style; Your food isn't the only thing that stays fresh. Great buy, couldnt find fridge anywhere..so once I found it.. “Print proof” exterior finish, easy to clean, “Glide & Serve” organisational draw with separate climate control, Ice/Water System & Door cooling technology, Large size takes up a lot of kitchen space, Lack of drip tray for ice/water system leads to wet floors, Air & Water filters need changing every 6 months. I will never buy LG again. But one thing that unites customers across the board is performance and reliability. Find the LG Refrigerator that is right for you. They know it is not repairable, but they send technicians, without prior diagnostics, again and again, replacing what they know are defective parts for a defective product. Needless to say, the whole day was wasted, because no one showed up to repair the refrigerator. LG appliances have been fitted with linear compressors that are supposed to make the unit more reliable, but it appears they have had the opposite effect. The last try was to send an email to the head of customer services Matt Corn. It also analyzes reviews to verify trustworthiness. Despite the mid-range price … Tech would not return calls and did not escalate. Every technician that comes here says that this fridge guarantees that he will have work for life. LG refrigerator is a two year old boat anchor, Reviewed in the United States on June 24, 2019. Ft. 4-Door French Door Refrigerator - Stainless... LG LMXS28626S 28 Cu. Smart wi-fi Enabled French Door Refrigerator - Better Housekeeping Shop in Red Bank, NJ (797) Compare Product. There was a problem filtering reviews right now. LG refrigerators consistently score above average in our testing—and the company is a segment standout in French-door models. Sears were booked solid and I had to wait around 10 days for an appointment.
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